Security & privacy

Straight talk about your data

Here's exactly how we protect your dealership's data.

What we capture

Here's what DealDog has access to

  • Audio and transcripts of sales calls between your team and your customers.
  • Text messages related to active deals.
  • Structured details extracted from those conversations, including vehicle, deal stage, next steps, sentiment, and similar fields.
How it's handled

Protected by default, not by promise

Encrypted, access-controlled, yours

Data is encrypted in transit and at rest. Access is limited to authorized personnel. Your data belongs to the dealership account and is never pooled or shared across dealerships.

Call recording consent, done right

Recording laws vary by state (one-party vs. two-party consent). We work with each dealership during onboarding on proper consent and disclosure, and we recommend confirming the final approach with your own legal counsel.

Common questions

Security & privacy FAQ

Do you sell or share our data with third parties?

No. Your data is never sold, and is only used to power your own CRM updates.

Is call recording legal?

Recording laws vary by state; we work with each dealership during onboarding to put proper consent and disclosure practices in place.

Ready to see your own calls become clean data?

Join the founding pilot program. You get free access, direct input on the product, and pricing locked in for as long as you're with us.